Returns

To request a return, please fill out the form below.

  1. Please enter your order number and email address to generate a RA number within 14 days of receipt of order. 
  2. We will email you a shipping label within 48 hours. Please ship your item(s) within 3 days of receiving the return label.
  3. Fill in the corresponding RA number in the window below and include this form with your return.
  4. Place the item(s) in the original or smaller shipping box, along with this form. Close the box and tape it securely.
  5. Place the return shipping label sent to you by email on the box over the prior delivery label.
  6. Drop off at a UPS location. Please be sure to record the tracking information.
  7. When we have processed your return, we will reimburse you for the item(s) amount minus the return fee* in the same payment method you used for your purchase.

You will receive an email notification with the confirmation.

 

*Return fee:

Domestic orders: a $20 return fee will be deducted from your refund. 

International orders: the amount of shipping both ways will be deducted from your refund (original + return shipping cost).

 

Exchange instructions:

To make an exchange, we suggest that you return the original item and place a new order for your desired item.