WE DO NOT ACCEPT RETURNS OF ITEMS PART OF THE WINTER 2021 SALE (FINAL SALE).
Return instructions for items at full price:
To request a return, please fill out the form below.
- Please enter your order number and email address to generate a RA number within 14 days of receipt of order.
- We will email you a shipping label within 48 hours. Please ship your item(s) within 3 days of receiving the return label.
- Fill in the corresponding RA number in the window below and include this form with your return.
- Place the item(s) in the original or smaller shipping box, along with this form. Close the box and tape it securely.
- Place the return shipping label sent to you by email on the box over the prior delivery label.
- Drop off at a UPS location. Please be sure to record the tracking information.
- When we have processed your return, we will reimburse you for the item(s) amount minus the return fee* in the same payment method you used for your purchase.
You will receive an email notification with the confirmation.
Domestic orders: a $20 return fee will be deducted from your refund.
International orders: the amount of shipping both ways will be deducted from your refund (original + return shipping cost).
To make an exchange, we suggest that you return the original item and place a new order for your desired item.