Shipping and Returns

PAYMENT

We accept the following credit cards: Visa, Mastercard, American Express and Discover. We also accept PayPal. When selecting this option at checkout, you will be directed to the PayPal site to Log In. You will be able to review the amount before clicking 'Pay Now'. You will be redirected back to marigiudicelli.com once the transaction is complete.

DOMESTIC SHIPPING

We offer free ground shipping to the U.S. The cost for expedited shipping will be calculated at check-out.

Available Shipping Methods:
Next Day: 1 Business Day
Second Day: 2 Business Days
Standard: 1-5 Business Days

We also offer Same-Day Delivery for New York, for orders placed before 3 PM. Please allow 3-hour for processing and delivery.

Orders placed Monday through Friday by 3 PM EST (excluding holidays) are shipped the same day. Orders placed after 3 PM EST or during holidays are shipped the next business day. 

Orders may not be shipped to P.O. Boxes or APO/FPO addresses. Please email contact@marigiudicelli.com if you would like your order shipped to a P.O. Box or APO/FPO address and we will do our best to accommodate your request.

We are not responsible for lost or damaged packages. If your package has been lost or damaged, please e-mail contact@marigiudicelli.com.

At checkout, you may have the option to select whether you’d like to sign for your delivery.

INTERNATIONAL SHIPPING

International orders are shipped via UPS, who provide customs clearance and door-to-door delivery service within 5-14 business days. You will be able to track your shipment at all times. The price of International Shipping varies on location and is calculated upon checkout. 

A customs duty will be charged to you depending upon the country in which you reside. Mari Giudicelli is not responsible for the payment of this duty.

The international shipping cost incurred at the time of check out is non-refundable. Customers will not be refunded the shipping cost in the event that an International Shipment is refused by the receiver.

In addition, some orders may experience customs delays. Unfortunately, we have no control over these charges or delays and cannot predict what they may be. We must adhere to all international import/export laws, and cannot change the value of orders on commercial invoices.

RETURN POLICY

We want your shopping experience with us to be easy and enjoyable.
We accept returns of unworn, unaltered and undamaged items within 14 days of order receipt for a refund minus a return shipping fee. 
We do not accept returns after 14 days of order receipt.
Return authorization (RA) numbers generated on the form page on our website are required for all returns and exchanges.
Returns that do not meet our policy will not be accepted and will be sent back to the client at their cost.
Returns will be processed within 5-10 days of return receipt. 

For international returns, please email us at contact@marigiudicelli.com. The buyer is responsible for all shipping costs including import duties. These fees will be deducted from the refund.

If you have any questions or concerns regarding the return/exchange process please contact customer service at contact@marigiudicelli.com 

To request a return, please fill out the form on the RETURNS page.